We provide full-scale solutions to sellers who want to Sell On Amazon
Put your seller central account on auto pilot mode with expert guidance & support from professional Amazon Agency like Ecommerce Gateway.
- Reliable, experienced, stable, experts, and proactive
- Attention to details with resultative approach
- Most reliable and stable POC (Point of Contact)
OUR ARRAY OF SERVICES INCLUDE
We have a dedicated team of Virtual Assistants who will take up most of your mundane tasks while you focus on other aspects of your business.
How to get an Amazon account manager to help scale your business is easy. We will set the stage to support you as you grow your business on Amazon. Our team of knowledgeable Amazon consultants will guide your store towards success.
Methodically listing your products according to its correct category and adding all the necessary and relevant product-specific information such as SKU, product ID, content, search terms and other attributes. Plus we can list multiple products of your catal.
Give your customers a seamless shopping experience because we will route the order status updates and manage late shipment rates and subsequent changes in orders like returns and refunds.
Facing issues setting up your professional seller account? Get it done the right way with our FBA Consultants. We will give you a step by step guidance as well as the essential and fundamental information to register your seller account.
An experienced team of Google Adwords certified experts will handle your PPC campaigns, scale the bids and add the keywords according to its correct match type. Unique PPC Strategy tailored just for your products to make sure every dollar spent on the campaigns can be diverted into sales.
We will keep track and update you about the low inventory products, out of stock products, high selling products while resolving the issues regarding stranded and suppresses inventory as well as the products not having buy box.
Get ungated. Using all the legitimate tricks and hacks, we will get approval to sell in the restricted categories. What you need to provide is just the required information and that’s all. Leave the rest to us.
You won’t have to get through the lengthy process to register your brand on Amazon; instead we will do it for you. Right from applying for brand registry to submission of documents and also protecting it against counterfeit and unauthorized sellers.
Creation, submission, management, responding and constant follow up of case generated through Amazon. We will serve as the primary point of contact between you and Amazon support to provide regular updates.
Whether you are selling by Vendor Central, Seller Central or by FBA or FBM, we know what is right for your account. We will monitor the performance and metrics of your account to make sure it is up to Amazon standards.
Got negative feedback? Don’t worry, we are here to manage and remove negative feedbacks using the white hat tricks within the Amazon prescribed time limit. Also, we will answer the customer inquiries and questions as well as respond to negative reviews.
24/7 Express Customer Support
We provide optimum customer support to ensure that you receive quality service.
Yes, we do provide phone service. You can reach us at the numbers in our Contact Us list during business hours. We also have 24/7 Chat service available for any of your questions or needs.
- Responding to Customer Messages.
- Responding to Customer Emails.
- Ensuring Customer Satisfaction
- Keeping Track on Reviews.
- Responding to Buyers’ Review.
- Analyzing the Problem.
- Solving Customer Issues.
- Taking Necessary Actions.
- Providing Help in a Successful Replacement.
- Follow Up on Call and Email with the Customer. .
- Getting a Positive Review on Replaced Items.
- Submitting Individual Cases for Each Issue.
- Reviewing Case Log.
- Writing Emails for Contact Us Section.
- A Detailed Explanation of the Issue.
- Resolving the Issue.
- Monitor the Order Defect Rate.
- Pre-fulfillment Cancellations.
- Late Deliveries.
- Review Seller Account Performance with Customer Metrics.
- Improvement Suggestions.
- Clear Description of Listing Ownership Rights.
- Setting Up Emails Assisting your Plan of Action.
- Strong Possible Reasoning Behind the Hijacking.
Frequently Asked Questions
here are the answers of the most common questions we asked from our valued customers.
It is very simple to hire an EG virtual assistant by following these simple steps. You may just click on our ‘Get a Quote’ link, which will redirect to a page, where we will ask little details about your desired service and basic information.
Once you submit the request we will get back to you within 48 business hours to get you started with your business needs.
In general, just by using our Virtual Assistant to manage your Amazon account will make your life a lot easier. We provide a centralized system to help you see your real profit, when we manage Product Photography, Listing Optimization, A+ Content, Order Database, Refund & Returns, FBA Inventory & Shipment and Reconciliation all focused to improve the profitability of your product/services.
Can I contact you by phone?
Yes we do offer phone support where all the main features are explained. Also, if you have any specific questions before signing up for a free trial, we are here to answer them via our chat on the bottom right.