STANDARD SHIPPING INFORMATION

Standard Shipping is available to all locations within the 48 contiguous United States. Shipping by UPS or FedEx can take 1 to 5 business days for delivery within the continental United States. For shipments to Hawaii and Alaska, we suggest using 2-Day Air. The map below estimates the number of business days required for you to receive your order with standard ground shipping. This map is an estimate provided by the carrier and times are not guaranteed. Once again these are estimates given to us by our carriers UPS and FedEx based on average transit times to the locations on the map below and are not guaranteed. If you have a time-critical event we recommend upgrading to expedited shipping. Please call to speak to one of our baseball specialists with any questions regarding transit times and to ensure you get the product needed to improve your game. 

Standard Shipping and Express Shipping times are subject to delays due to inclement weather and other uncontrollable circumstances.

EXPRESS SHIPPING INFORMATION

Express orders placed by 4:30 PM EST for in-stock items will be shipped the same business day (Monday-Friday).

Express orders placed after 4:30 PM EST on a Friday will be shipped the following non-holiday business day.

Large items, such as pitching machines or batting cages are sometimes shipped via freight line. Our customer service and sales staff would be more than happy to assist you with providing a shipping quote. The standard shipping rates do not apply to these items.

INTERNATIONAL SHIPPING INFORMATION

Please be aware that all customs, duties, taxes, surcharges, and brokerages are the responsibility of the customer. When delivery is attempted the aforementioned fees may be collected by your country’s customs service where applicable. These fees are separate from shipping charges and are charged by your local authority – not Ecommerce Gateway.

Please be aware of your countries import laws prior to making your purchase with Ecommerce Gateway. We are unable to designate orders as “Gifts” or otherwise. Orders to most countries will be shipped via USPS and a tracking number will be provided as soon as it is available.

Contact us at +1 224 520-8428 with any questions or email us at support@ecommercegateway.com